Noisy Alien in Computer Removed

Well, this afternoon the computer repair guy returned and fixed the computer in about 15 minutes. The noise was gone after he replaced the power supply unit, the fan of which was the source of the mini-helicopter noise.

Obviously, this was a case of extraterrestrial invasion.

Seriously, though, once we got past all of the stuff about software checking, the repair was very quick. It turns out you can’t check the condition of the power supply unit fan with software. The noise problem was solved the old-fashioned way.

Computer Crisis Progress Report

The title of this post is supposedly about progress toward fixing my Dell computer, the one with a mini-helicopter noise in the tower. The Tech drove to my house yesterday from Ouad Cities. He had the parts the Agents ordered for fixing the noise in my PC tower.

The parts were wrong. He drove an hour to get here and was done in about 15 minutes. He looked and listened to the noise before and after removing the case cover. He knew right away it was not a software problem. He ordered the right part and now the next step is for him or another Tech to return on Monday to do the job.

There are Agents and Techs working for Dell. For 2-3 days, Agents pestered me with software shenanigans, even to the point of insisting I reset my PC. Agents never looked at my machine. I sent them the video of the PC and its racket. I’m not sure they listened to it.

I think the Dell Company pays Techs more money than it pays the Agents. That’s probably why Agents spend more time with customers, maybe distracting us with chores like PC resets.

But I’m trying to look on the bright side. The Agents are polite and trying to be helpful. They evidently know a lot about software, which can create problems for which they have a long list of suggestions. The Techs know how computers actually work as machines.

It’s a little like the difference between a couple of the reality TV shows (though the analogy is not exact). Compare the heavy wrecker operators (the tow truck guys) on the shows Highway Thru Hell and Heavy Rescue 401 to the Bigfoot researchers on the show Expedition Bigfoot.

The tow truck guys focus on getting the Canadian highways open and do it with their hands, hooks, chains, and heavy trucks. They have to know something about the physics of the job. It looks real.

The Bigfoot researchers know a lot about Bigfoot lore and what little science there is about it. The only Bigfoot you’ll ever see on the show is a doll the size of GI Joe pinned on a researcher’s backpack.

Keep looking up. You don’t want Bigfoot to drop out of a tree on you.

Update on Computer Crisis

This is an update to my post yesterday about the latest computer crisis; the one about the mini-helicopter noise in the tower on my relatively new Dell XPS 8950.

Incredibly, the parts have been ordered. I can’t tell if they just ordered them today or what. The technicians will arrive sometime tomorrow and they’ll bring the parts with them. If the parts have just been ordered today, it’s not clear to me how the technicians could have them by tomorrow.

That suggests they may already know (or already have known) what the hardware problem is. That again makes me wonder why I had to jump through umpteen software juggling shenanigans for the last couple of days.

I guess I should be happy that I’m getting a quick response. We’ll see how it turns out.

Another Computer Crisis

Another day, another computer crisis. I’ve been hearing this mini-helicopter noise from my PC tower for a while and finally contacted the manufacturer’s computer support center on the web.

I have hopped through many hoops in the past couple of days, including resetting my computer. Remember I had to do that with Sena’s computer?

How can a noise which seems to be a hardware problem (a rattle in the tower) be a software problem? I don’t know.

The most recent request from support services was to make a video of the noisy tower. Yes, I said video. So, I took the video, with enough audio (I hope) to convince people that the problem might be something physical inside the machine.

I’ve got my fingers crossed.

The Geezer Survives Another Computer Disaster!

This is another gripe about computers. I had to reset Sena’s PC because I accidentally crashed it after trying to follow Dell’s YouTube video instructions for how to fix the problem that a lot of Dell computer owners are having: the inability to install or reinstall a piece of software called Dell SupportAssist.

There’s another ongoing problem which is just as frustrating. It’s another app called DellUpdate. It doesn’t work at all and keeps telling you to reinitiate something called the Dell Client Management Service. It repeatedly fails after only a day or two.

Both of these apps are related and trouble with installing, reinstalling, and updating have been ongoing for at least a year.

The Dell YouTube video is a little over two and a half minutes long and explicitly tells you to do something I usually strictly avoid, which is to delete keys from the computer registry. I can find web entries that say you can’t hurt the registry at all on up to warning that messing with even one of the registry keys can cause the earth to explode.

I tried to restart after deleting 3 folders and 3 registry keys (I couldn’t find each and every one of these) as Dell instructed and got a black screen, a blinking arrow pointer, and a blue rotating circle. The computer failed to boot. Dead in the water.

Remember, this was after I saw well over 100 comments on the Dell YouTube video, the vast majority of which said the Dell solution was not only not a solution, but caused some computers to crash, necessitating resets and system restores, hospitalizations for nervous breakdowns, zombie apocalypse episodes, and so on.

What was ironic was that the Dell instructions were very simple. Just delete a few folders and Registry keys. Ha, Ha! The video was only a couple of minutes long. It wasn’t like we were being asked to download the gold star reverse engineered Extraterrestrial virtual dual quad gravity generating drive to be applied to the innards of the computer tower using neutrino multipliers welded with triple strength strips of Miracle Whip (not Mayo!) to the reverse oscillating cooling fans.

In a panic, I called the Dell support line, knowing that the machine was way beyond warranty. I got a warning on the chat service that if I needed step-by-step instructions, I would be charged a hundred bucks. The Dell chat tech was extremely helpful and obviously worked hard to avoid a step-by-step situation.

Avoiding that was not so hard to do. I was running back and forth between my room and Sena’s room like a chicken with my head cut off, while also trying to find an empty USB thumb drive on which to download a fresh copy of windows to restart Sena’s machine.

One of the chat tech’s first suggestions was to turn on the machine by pressing the power button, then immediately start pressing the F12 button repeatedly as soon as the Dell logo appeared on the screen. I have a distant memory of being told to do that after one of my past computer crashes.

This booted me to the BIOS screen where you can see the diagnostic utility—which mystified me because I have no idea what to do with it. I also got a link to the Dell support page where I could download software to make a USB media copy of Windows to upload to Sena’s computer. I think that actually saved me.

On the other hand, I unintentionally left the chat tech too long who politely disconnected, leaving very helpful support links.

I finally booted to the desktop, which amazed me—but didn’t amaze me as much as the crazy font showing up on the icons. They were a series of geometrical shapes which I could not change.

So, at last I gave up and reset the PC. I couldn’t think of anything else to do. It was not my first rodeo with computer resets. It’s a long process, but it’s mainly waiting several hours while the computer chews up all the old pieces of software that probably interfered with it in the first place over the years, and then finally loads a fresh copy of Windows while keeping the files and folders.

And after all that, I was able to install Dell SupportAssist and Dell Update, which then worked without a hitch.

What did I learn from all this? Never mess with a computer registry again—just go straight to PC reset.

There’s a great upside to this story. Sena’s favorite interactive computer game, Scrabble on CD-ROM (published 1999 by Hasbro), will now play on this machine. I’ve not been able to get it to work for years. Nowadays, I think the only place you can get a copy is on eBay. There’s an interactive computer opponent called Maven who has all kinds of mannerisms and reactions to your game play. She really likes it—until the next time I crash the computer.

The Written Word is Blurred

I ran across this quote the other day: littera scripta manet. The English translation is, I think, “the written word endures.”

Not to dwell too much on the prosaic side of the issue which is that, for me, often the word has been blurred because of problems with my vision. I just had retinal detachment surgery a little over a month ago and I’m making a good recovery. But early on I had a lot of trouble with blurry vision, tearing, and light sensitivity.

Just the other night though, I was able to read a section of a book without having as much blurred vision as I did before the surgery when I looked up from the page at something distant. I’ve been wearing progressive lenses for many years and it probably got worse because of the detached retina, which was chronic or maybe acute on chronic.

Now to get beyond trivialities, I saw the quote above in an issue of the University of Iowa publication, Iowa Magazine. It was in the last Old Gold column of University Archivist, David McCartney. He retired in March of this year. The title was “Old Gold: The Enduring Power of the Written Word.”

He notes the Latin expression is on the seal of the U.S. National Archives and Records Administration. McCartney’s point is that technology can undermine as well as strengthen the power of the written word. He identities Horace as the originator of the expression, “the written word endures.”

I went pecking around the internet and found out that a lot of people think an educator named Neil Postman was the originator of this quote. What makes me doubt this is that the original is in Latin, which suggests a much older origin. He was born in 1931 and died in 2003. Interestingly, Postman criticized the effect of technology on thought and culture.

A website that seems dedicated to explaining English translations of Latin indicates that the quote comes from a longer expression: Vox audita perit, littera scripta manet, which translates to “the spoken word perishes, but the written word remains.” One contributor says the originator was Horace. Another insists that “littera” does not mean word at all, although concedes that the proposed translation is correct, nevertheless.

Further, there is a Wikipedia entry which cites the Latin expression differently, “verba volant, scripta manent,” which in English is “spoken words fly away, written words remain.” The author says the proverb originated from a speech of senator Caius Titus to the Roman Senate.

Anyway, McCartney points out that the world is becoming increasingly digitized and that the average website lasts only a little over two and a half years. Some important digital records have been lost, unreadable (blurred?) because of improper management.

My previous blog survived about 7 years but is lost. Maybe that’s not such a bad thing. My current blog is a little over 3 years old. So far, I’m beating the odds as far as typical longevity, but is it worthwhile?

Both written and digital records have strengths and weaknesses in terms of durability. And deciding what to preserve and how is essential to any society. We need good stewards to help us decide.

Good luck in your retirement, David McCartney. I’m sure the University of Iowa treasures your stewardship. Let the written word endure unblurred.

Making The Tear Drop Jim Picture

I had so much fun making the picture of me crying me, meaning what I now call Tear Drop Jim, as the featured image for my blog post, “Jim’s Only Kidding Endlessly” (which by the way contains the acronym JOKE).

The tearing and light sensitivity after the retinal detachment surgery was a nuisance. It’s gradually resolving.

I made a screen recorder video of how I created the image using PowerDirector 17.

The Double Trouble Double Green Screen

I finally got the elevator pitch green screen YouTube trailer done right—I think. It took me 4 tries. The difficulty for me was getting the green screen video actually to open up in sync with the elevator doors. What you’re supposed to see are the elevator doors seemingly opening up to an interesting scene, which is a green screen production. See my April 1, 2022 post Quick and Dirty Green Screen post.

Recall the first one I did. I moved into the elevator and stayed there where I gave my elevator pitch. See my March 18, 2022 post, New Elevator Pitch. I’m sure a lot of people knew what was odd about that. I tried again a few times, each time not feeling right about the results.

I finally had a look at PowerDirector University Malik’s tutorial (the Land of Oz Effect mentioned in the description, along with a link) on it and realized what I had to do. I actually made two green screens. I made one the right way with me giving the elevator pitch and superimposed on an old video of Niagara Falls which Sena and I visited on a vacation.

Then, I made another green screen production using the free elevator clip green screen download and Niagara videos. What I kept doing wrong was placing the elevator introduction and the Niagara clips on the wrong tracks in the PowerDirector video editing software. When I reversed them (the downloaded free elevator clip below the clip of me giving the elevator pitch at Niagara Falls , it worked—with a little nudging of the Niagara clip.

New Elevator Pitch

I just made a new and much shorter elevator pitch video for my YouTube channel using green screen yesterday . I grabbed a free elevator clip from Pixabay to make the 20 second video. Getting my lines right took the longest time. See my Greenhorn Green Screen post from yesterday for instructions using Power Director software. Or use the software of your choice!

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